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Outsourced IT Overview

Pacific NorthWest Managed IT Services can help eliminate your company's technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, Pacific NorthWest Managed IT Services is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

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Pacific NorthWest Managed IT Services Consulting

Providing thorough and complete IT roadmaps for small and midsized companies in the Pacific Northwest area.

Small and mid-sized businesses need to be efficient to be competitive. At Pacific NorthWest Managed IT Services, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

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IT Support | Service Desk

IT support technician

Computer and network support for Pacific Northwest small and midsized businesses.

Downtime is a profit killer. At Pacific NorthWest Managed IT Services, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Pacific Northwest area and beyond. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Pacific NorthWest Managed IT Services and computer repair in your business.

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remote monitoring

Remote Monitoring and Maintenance - A Cost Effective Solution to Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Pacific NorthWest Managed IT Services proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

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IT Vendor Management | Virtual CIO

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An IT consultant with your company's best interest in mind.

We understand the technology-latent issues that keep you up at night. You may have questions such as, "How will I grow my business while minimizing expenses?", or, "How will I protect my data from situations like natural disasters and all the malicious entities out there?"

You aren't alone.

Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At Pacific NorthWest Managed IT Services, we deal in solutions!

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Co-Managed IT

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Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

businessmen on a puzzle

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

This is why Pacific NorthWest Managed IT Services co-managed IT is an exceptionally useful service, especially for small and medium-sized businesses that may have seen enough growth that have developed the need for more IT support. SMBs often don’t have a budget flexible enough to onboard more trained IT personnel, so it makes more sense to outsource certain elements of your IT maintenance to other trained personnel. Additionally, with our certified technicians, you’ll gain skilled IT professionals to depend on when the time comes to integrate new procedures or resolve tricky issues.

Improve Your Business Operations

Scalable Co-managed IT services give your organization options.

Technology support is a field that requires vast amounts of knowledge that only comes from experience. If your team is busy integrating new changes to your organization's technology, some of the support might get put off, or go completely unresolved. This is particularly detrimental to your business’ network security. If patches aren’t issued regularly, your systems will quickly grow outdated and be vulnerable to a host of online threats.

Through our powerful remote monitoring and management solution, we can automate necessary security upgrades so when you integrate a co-managed IT situation, like the one Pacific NorthWest Managed IT Services offers, you gain the expertise necessary to keep your network secure. With our comprehensive support services, your in-house team benefits from our technicians’ extensive knowledge in managing business technology.

Reliability and Accessibility

Give your team the powerful options Pacific NorthWest Managed IT Services offers.

You might recall moments when an employee’s absence is felt around the office due to an increased workload. This can be a major setback, even if they’re only gone for a day. Our co-managed platform makes planning for vacations and paid time off easier.

Co-managed IT provides the availability to dedicated IT professionals that mitigate downtime-causing circumstances, whether your in-house IT staff is absent from the office, or not. In this way, Pacific NorthWest Managed IT Services provides your staff powerful support options when their technology is on the fritz.

Cost-Efficient and Predictable

Cut your technology support costs with Pacific NorthWest Managed IT Services

You already know that co-managed IT is like hiring new personnel, but it comes without the hefty operational expense that are associated with hiring new staff. Our services are scalable and is delivered at an affordable flat rate, making them ideal for just about any budget.

Unlike your typical break-fix IT, our co-managed IT solutions are designed to help you save money in the long run through preventative measures. We’ll help your business get its technology issues resolved the first time, which in turn saves you more money on costly repair bills or replacement fees.

Get the Support You Need with Co-Managed IT

Call us today to find out what we can do for your company.

Pacific NorthWest Managed IT Services co-managed IT solutions are designed to help your in-house IT staff achieve maximum operations without going all-in on a hefty new salary. You’ll gain access to skilled professionals who are trained to deliver quality service at an affordable rate. For more information about our co-managed IT solutions, give us a call at 1-208-449-1133.


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businessmen on a puzzle

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

Read more ...

vmware

VMware Services

Modern Services for Modern Business Practices

Business isn’t getting any easier, and with new technology being integrated to core computing systems, your infrastructure is growing more complex by the minute. By virtualizing your IT infrastructure, you can simplify the way your technology operates without sacrificing the processing power and performance that you require.

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help desk technician24/7 Service Desk

Keep downtime from plaguing your business’ operational efficiency.

Pacific NorthWest Managed IT Services is a one-stop shop for all of your organization's IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.

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Microsoft Hyper-VMicrosoft Hyper-V - Virtualization Software for Windows Server

Take full advantage of virtual machines.

Virtualization is an important part of doing business with modern technology. Using virtual machines that have been abstracted from their physical counterparts can provide benefits such as decreased capital and operational costs, and improved workplace efficiency. By effectively leveraging virtualization technologies to your advantage, your organization can stay one step ahead of the competition and ensure smooth operations.

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desktop monitoring

Desktop Monitoring and Management Solutions

Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks. As a result, these endpoints come with some responsibility. Your organization needs to keep its workstations in proper working order to maximize the returns you see on what can be substantial hardware investments. Furthermore, you need people on staff that are trained to handle the myriad of troublesome issues with your technology. The small business often doesn’t have this luxury as cost can sometimes make it hard for these workstations to get the dedicated and timely management they need.

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computing infrastructure

Thorough Infrastructure Services

Building an IT Infrastructure from the Ground Up

Organizational difficulties that businesses have with their IT infrastructure often leave them with difficulties and deficits that hinder overall operational effectiveness. For this reason companies need to have a strategy in place when setting up their business’ computing infrastructure. When searching for the right company to help you set up and manage your IT infrastructure, you have to take into account the company’s competence in keeping your office organized.

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server careProfessional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with Pacific Northwest’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. Pacific NorthWest Managed IT Services offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.

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virtual ciovCIO - Powerful Technology Strategies

Let Pacific NorthWest Managed IT Services lead your technology initiatives with our vCIO services.

Pacific NorthWest Managed IT Services' vCIO services present an angle that many smaller organizations lack, a dedicated technology officer. With technology being as large of an expense as it is, it is important that an organization’s technology budget is utilized effectively. For enterprise businesses, the role of the CIO is an executive-level position that carries with it a great deal of influence how these massive organizations spend their technology capital.

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assessmentBusiness Computing Assessment

An expert inspection of your organization’s IT can get you started toward a better business.

If your business relies on information systems to function, and most businesses today do, you know just how quickly situations can arise with your IT. By having the experienced IT professionals at Pacific NorthWest Managed IT Services do a thorough assessment of your entire IT infrastructure, including onsite and cloud-based hardware and software systems, networking equipment, printers and copiers, and data storage facilities, you can get a comprehensive view of how your business works, and how those operations can be made more efficient through strategic improvements and properly managed and maintained business technology.

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Free IT Whitepaper

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

Latest News & Events

Pacific NorthWest Managed IT Services is proud to announce the launch of our new website at www.pnwmits.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Pacific NorthWest Managed IT Services can do for your business.

Call Us Today
Call us today
1-208-449-1133

6848 N Government Way
Suite 114-47

Coeur d'Alene, Idaho 83815-7799